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Home » Store » WAYMISH: Why are you making it so hard for me to give you my money?

WAYMISH: Why are you making it so hard for me to give you my money?

by Ray Considine, Ted Cohn

List Price: $16.00
Our Price: $117.54
Availability: N/A

Average Customer Rating: [ not yet rated ]

Binding: Paperback
ISBN: 0967324505
Number Of Pages: 189
Publication Date: 2000-06-01
Publisher: Waymish Pub. Co

Editorial Reviews:

WAYMISH means Why Are You Making It So Hard...for me to give you my money? A "Waymish" is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money.

One "Waymish." One customer lost. All future profits gone.

The book's examples make excellent staff training material.

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